01 Before you book

Send the route, we confirm the bike

Availability is desk-confirmed, not instant. Tell us your city, pickup zone, rental dates and the kind of route you plan, and a staff member replies with the exact bike, battery state and total fee.

What to include in your inquiry

  • Rental dates and how many hours or days you need.
  • Pickup zone and a phone number we can reach you on.
  • Route type: city centre, riverside path or a longer day loop.
  • Rider height and weight so we can set the right frame and estimate range.

Orientation first

Every rental starts with a 10 to 15 minute handover covering controls, braking, helmet fit and local riding rules.

Fees before you commit

Deposit, late return and cancellation terms are listed on the fee sheet before any agreement is signed.

Riders must be 18 or older with a valid ID and a signed rental agreement. Ready to send your details? Use the booking inquiry form below.

04 / Booking inquiry

Check availability for your rental dates

Send the pickup zone, date and duration you want. Our desk replies with confirmed availability, the deposit amount and the full fee breakdown before you commit. Riders must be 18 or older with valid ID, and every rental starts with a 10 to 15 minute equipment orientation.

  • Pickup zones: city centre, Podil, Pechersk, railway station
  • Deposit, late return and cancellation terms confirmed in writing
  • Questions before booking? Call +380 962 712 9441

Fee details sit on the pricing page. Prefer to talk first? See the desk contact details.

Choose a pickup zone and duration to preview your request.

Submitting sends your details to our desk. Availability is not reserved until we confirm by email or phone.

Contact / Desk and pickup zones

Where to find us in Kyiv

The rental desk sits on the ground floor of Business Center Renaissance, a short walk from Palats Ukraina metro. Bring a valid ID and arrive 15 minutes before your slot so the equipment handover is not rushed.

Desk details

Address
Office 7, Business Center Renaissance, 24 Velyka Vasylkivska St, Kyiv, 01004, Ukraine
Desk hours
Mon to Fri 09:00 – 19:00
Sat 10:00 – 18:00
Sun 10:00 – 16:00

Availability is desk-confirmed. A confirmed slot needs a valid ID, a rider aged 18 or over, a signed rental agreement and the deposit.

Pickup zones

  • Velyka Vasylkivska deskMain handover point
  • Podil, Kontraktova SquareDelivery by arrangement
  • Pechersk, Arsenalna sideDelivery by arrangement
  • Obolon riversideDelivery by arrangement

Before you ride

Fees, deposit, late return and cancellation terms are listed on the pricing and fee sheet. Ready to choose a date? Send the booking inquiry with your pickup zone and duration.